KYOCERA Document Solutions United Kingdom

KYOCERA Document Solutions United Kingdom

Job Opportunities

Managed Document Services Consultant - Reading

Are you a project manager or solution consultant looking for a commissionable role?  Or a sales professional with great technical skills?

KYOCERA Document Solutions (U.K.) Ltd, the U.K. document solutions subsidiary of the multinational KYOCERA Corporation, is seeking an ambitious and self-motivated professional to join a growing team with great potential.

Key elements of the role will include:

  • Developing and maintaining relationships at C/D level with FT-500 prospects
  • Managing virtual teams of subject matter experts to deliver complex projects
  • Delivering against an annual revenue target through the sale of hardware, software and professional services
  • Providing support to the existing team in the delivery of projects in which KYOCERA is already the preferred bidder


Pre requisites for the role include:

  • Proven sales experience within the IT/Managed Service industry with particular exposure to major and/or complex sales projects
  • Excellent communication skills including the preparation of tender responses and giving of presentations to a wide audience
  • Project management, legal/commercial experience and ITIL certificate/experience are desirable but not essential

In return, we offer a competitive salary and benefits package and the opportunity to work within a committed and open environment.

If you are interested, and believe you match the above criteria, please apply in writing to Sandra Rogers, Human Resources Director, KYOCERA Document Solutions (U.K.) Ltd, Eldon Court, 75-77 London Road, Reading, Berkshire, RG1 5BS or email to sandra.rogers@duk.kyocera.com

Document Solutions Consultant

KYOCERA Document Solutions (U.K.) Limited, the U.K. document solutions subsidiary of the multinational Kyocera Corporation, is seeking a Document Solutions Consultant to provide support to sales teams in the promotion of our software solutions and service offering

The key elements of the role will include the lifecycle management of solution sales opportunities through:

  • Pre sales support to our partners and customers, including product demonstrations, customer review meetings, documentation and development of solutions sales capabilities within both KDUK’s and partners sales force.
  • Solution architecture and design including preparation of customer solution design, evaluation of new solutions and the preparation of statement of works documentation for customers’ requirements.
  • Post sales support including assisting with implementation, providing backup solutions support, assisting with resolution of urgent/ongoing technical issues
  • Training including delivery of software product training to sales teams of both KDUK and channel partners     

Pre requisites for the role include: 

  • Previous experience in a similar role together with good technical knowledge of a number of industry recognized software solution.
  • Strong project management skills preferably Prince 2 qualified.
  • ITIL knowledge and or qualifications would be an advantage.
  • Exceptional communication and problem solving skills to enable quick and effective resolution of issues


In return, we offer a competitive salary and benefits package and the opportunity to work within a committed and open environment.

If you are interested, and believe you match the above criteria, please apply in writing to Michelle Dunn, Human Resources Administrator, KYOCERA Document Solutions (U.K.) Limited., Eldon Court, 75-77 London Road, Reading, Berkshire, RG1 5BS or email to michelle.dunn@duk.kyocera.com

No agencies please

Problem Support Specialist

KYOCERA Document Solutions (U.K.) Limited, the UK document solutions subsidiary of the multinational Kyocera Corporation, is looking for two Problem Support Specialists with responsibility for providing pre and post sales technical support

The role is very varied but the key elements will include:

  • Provision of escalated technical support to servicing dealers, incident management team and field service support teams ensuring efficient and effective resolution of incidents.
  • Analysis and diagnosis of root cause of problems including escalation to European Service Centre.
  • Occasional field visits to assist in the resolution of urgent technical or on-going issues.
  • Product evaluation and testing.
  • Provision of pre sales support including advising on software product specification, assisting with product demonstrations and providing technical input for tender responses.
  • Provision of assistance with product reworks.
  • Ensuring technical documentation is up to date and readily available.    

Key requirements for the role include:

  • An excellent working knowledge of multifunctional and printer products and/or network infrastructure and operating systems. Candidates should be particularly strong in one of these areas and have a good working knowledge of the other area.
  • First class customer service skills coupled with excellent communication skills.
  • A flexible approach to work to enable the handling of a wide variety of tasks.
  • An eye for detail and the tenacity to stick with an issue through to resolution.

In return, we offer a competitive salary and benefits package and the opportunity to work within a committed and open environment.

If you are interested, and believe you match the above criteria, please apply in writing to Michelle Dunn, Human Resources Administrator, KYOCERA Document Solutions (U.K.) Limited., Eldon Court, 75-77 London Road, Reading, Berkshire, RG1 5BS or email to michelle.dunn@duk.kyocera.com

No agencies please.

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