Job Opportunities

Software Development Lead - Based in Reading

KYOCERA Document Solutions (U.K.) Limited, the UK document solutions subsidiary of the multinational Kyocera Corporation, is looking for a Software Developer to lead IT System development projects and manage a small team of developers 

Duties will include:

  • Designing and developing software systems and applications for internal and external use
  • Supporting all KYOCERA Document Solutions U.K. (KDUK) internally developed IT systems and providing first line support for ERP, SMS and CRM systems (working with KYOCERA Document Solutions Europe (KDE) as required
  • Involvement in KDUK and European/Corporate IT projects including project management responsibilities
  • Providing input into the strategy of KDUK IT infrastructure
  • Reporting on a regular basis as defined by Head of Strategic Projects information relating to the above and on any agreed key performance indicators

The successful candidate will have:

  • A wide range of technical skills including some or all of Visual Studio 2015 or 2017, VB.NET, HRML 5, ASP.NET, SOAP (web services), XML, JavaScript, JQuery, TPSQL, SQL Server Analysis Services, C#, WPF, XAML, Java, Power BI
  • Previous experience of managing a team together with proven people management skills
  • Previous experience of IT systems implementation – e.., CRM, ERP, SMS
  • Excellent problem solving and communication skills

In return, we offer a competitive salary and benefits package and the opportunity to work within a dynamic, open and fast moving environment

If you are interested, and believe you match the above criteria, please apply in writing (quoting current salary) to Sandra Rogers, Human Resources Director, KYOCERA Document Solutions (U.K.) Limited, Eldon Court, 75-77 London Road, Reading, Berkshire, RG1 5BS or email to sandra.rogers@duk.kyocera.com

No agencies please

Level 1A Incident Operator & Print Fleet Services Specialist - Reading based

KYOCERA Document Solutions (U.K.) Limited, the UK document solutions subsidiary of the multinational Kyocera Corporation, are looking for an Incident Operator and Print Fleet Services Specialist with responsibility for diagnosing and resolving technical escalations over the phone and resolving these remotely.

The role is very varied but the key elements will include:

•    Monitoring customer devices and adding new software to customer packages.

•    Monitoring call log and identifying issues that can resolved over the phone. 

•    Liaising with user to seek clarification on the issue and providing guidance to enable a resolution.

•    Liaising with and providing support to field engineers.

•    Providing feedback relating to resolutions to enable development of knowledge base

•    Providing support with general Incident Desk duties

Key requirements for the role include:

•    A good technical knowledge of IT systems, multifunctional and printer products.  

•    Excellent customer service skills coupled with excellent communication skills

•    A flexible approach to work to enable the handling of a wide variety of tasks

•    An eye for detail and the tenacity to stick with an issue through to resolution

In return, we offer a competitive salary and benefits package and the opportunity to work within a committed and open environment.

If you are interested, and believe you match the above criteria, please apply via email to lauren.clinch@duk.kyocera.com

No agencies please.

Public Sector Account Manager

KYOCERA Document Solutions (U.K.) Ltd, the U.K. document solutions subsidiary of the multinational KYOCERA Corporation, is seeking an ambitious and self-motivated, sales professional to create, develop and manage opportunities within the public sector

Key elements of the role will include:

  • Delivering against an annual revenue target through the sale of hardware, solutions and professional services
  • Identifying and developing relationships and business opportunities within the public sector
  • Providing commercial input to the Bid Team in preparation of bid and tender responses to ensure they meet customer instructions and timescales 
  • Following up on leads provided by the Business Development Team

Pre requisites for the role include:

  • Proven track record of developing business within the public sector
  • Solution selling experience ideally with recognised training accreditation
  • Ability to build strong relationships at all levels
  • Excellent communication skills including the preparation of tender responses and presenting to a wide audience
  • Strong business acumen with the ability to understand customer requirements
  • Experience in managed print and document solutions is highly desirable

In return, we offer a competitive salary and benefits package and the opportunity to work within a committed and open environment.

If you are interested, and believe you match the above criteria, please apply in writing to Lauren Clinch, Human Resources Officer, KYOCERA Document Solutions (U.K.) Ltd, Eldon Court, 75-77 London Road, Reading, Berkshire, RG1 5BS or email to lauren. clinch@duk.kyocera.com

No agencies please
 

Systems Integrator & KMDS Account Manager

KYOCERA Document Solutions (U.K.) Ltd, the U.K. document solutions subsidiary of the multinational KYOCERA Corporation, is seeking an ambitious and self-motivated, sales professional to create, develop and manage Managed Document Solutions business opportunities in conjunction with systems integrators

Key elements of the role will include:

  • Delivering against an annual revenue target through the sale of hardware, solutions and professional services
  • Identifying and developing relationships and business opportunities with systems integrators
  • Working closely with key stakeholders within systems integrators to drive KYOCERA MDS solutions 
  • Actively seeking out KMDS opportunities within systems integrators’ existing client base and work closely with systems integrators account directors to win those opportunities
  • Managing and upselling KYOCERA products and services to direct KMDS accounts
  • Overseeing bid and tender responses to ensure they meet customer instructions and timescales 
  • Following up on leads provided by the Business Development Team

Pre requisites for the role include:

  • Proven experience of working either within or with systems integrators
  • Good working knowledge of print hardware and document solutions
  • Ability to build strong relationships at all levels
  • Excellent communication skills including the preparation of tender responses and presenting to a wide audience
  • Strong business acumen with the ability to understand customer requirements

In return, we offer a competitive salary and benefits package and the opportunity to work within a committed and open environment.

If you are interested, and believe you match the above criteria, please apply in writing to Lauren Clinch, Human Resources Officer, KYOCERA Document Solutions (U.K.) Ltd, Eldon Court, 75-77 London Road, Reading, Berkshire, RG1 5BS or email to lauren. clinch@duk.kyocera.com

No agencies please

Document Solutions Consultant Midlands/North of England

KYOCERA Document Solutions (U.K.) Limited, the U.K. document solutions subsidiary of the multinational Kyocera Corporation, is seeking a Document Solutions Consultant to provide support to sales teams in the promotion of our software solutions and service offering

The key elements of the role will include the lifecycle management of solution sales opportunities through: 

  • Pre sales support to our partners and customers, including product demonstrations, customer review meetings, documentation and development of solutions sales capabilities within both KDUK’s and partners sales force. 
  • Solution architecture and design including preparation of customer solution design, evaluation of new solutions and the preparation of statement of works documentation for customers’ requirements.
  • Post sales support including assisting with implementation, providing backup solutions support, assisting with resolution of urgent/ongoing technical issues.
  • Training including delivery of software product training to sales teams of both KDUK and channel partners.

Pre requisites for the role include:

  • Previous experience in a similar role together with good technical knowledge of a number of industry recognized software solution.
  • Strong project management skills preferably Prince 2 qualified 

ITIL knowledge and or qualifications would be an advantage.

  •  Exceptional communication and problem solving skills to enable quick and effective resolution of issues.

In return, we offer a competitive salary and benefits package and the opportunity to work within a committed and open environment.

If you are interested, and believe you match the above criteria, please apply in writing to Lauren Clinch, Human Resources Officer, KYOCERA Document Solutions (U.K.) Limited., Eldon Court, 75-77 London Road, Reading, Berkshire, RG1 5BS or email to lauren.clinch@duk.kyocera.com

Closing date:  6 April 2018

No agencies please.

Business Intelligence Analyst Based in Reading

KYOCERA Document Solutions (U.K.) Limited, the UK document solutions subsidiary of the multinational Kyocera Corporation, is looking for a Business Intelligence Analyst to provide analytical and organisational support to the Professional Services and Sales teams in order to optimise pre and post sales customer engagement

Duties will include:

  • Managing and completing print fleet assessment, design and presales related activities including sites visits, user interviews and back office work. Key User for the audit software -  Sales Drive
  • Creating analysis and reports after a remote assessment to assist sales with building opportunities, including Return on Investment calculations
  • Running weekly, monthly and quarterly reports for the Board and Senior Management Team - both existing and new and include team statistics and in-depth business intelligence reports on our service offering and performance across the country
  • Measuring, monitoring and analysing service frequency, parts replacement, consumables usage and product reliability at the product, service call, resource, contract and account level
  • Responsible for developing the front end of the Service BI Cubes and assisting with their ongoing development including the provision of details on the data required and what data transformation will be used as part of the Extraction Transformation Logic (ETL) process. It will include understanding what dimensions, calculated columns and measures are required

The successful candidate will have a good working knowledge of the Microsoft suite of packages with Advanced Excel (including Power Pivot and Power Query) together with SQL and Power BI. Understanding of statistics used in predictive modelling, data visualizing and modelling, dashboard creation together with experience of service management and remote systems monitoring are also essential.  Excellent interpersonal and communications skills together with strong problem solving skills are prerequisites.

In return, we offer a competitive salary and benefits package and the opportunity to work within a dynamic, open and fast moving environment

If you are interested, and believe you match the above criteria, please apply in writing (quoting current salary) to Lauren Clinch, Human Resources Officer, KYOCERA Document Solutions (U.K.) Limited, Eldon Court, 75-77 London Road, Reading, Berkshire, RG1 5BS or email to lauren.clinch@duk.kyocera.com

Closing date 27th April 2018

No agencies please

Business Intelligence Analyst Based in Reading

KYOCERA Document Solutions (U.K.) Limited, the UK document solutions subsidiary of the multinational Kyocera Corporation, is looking for a Business Intelligence Analyst to provide analytical and organisational support to the Professional Services and Sales teams in order to optimise pre and post sales customer engagement

Duties will include:

  • Managing and completing print fleet assessment, design and presales related activities including sites visits, user interviews and back office work. Key User for the audit software -  Sales Drive
  • Creating analysis and reports after a remote assessment to assist sales with building opportunities, including Return on Investment calculations
  • Running weekly, monthly and quarterly reports for the Board and Senior Management Team - both existing and new and include team statistics and in-depth business intelligence reports on our service offering and performance across the country
  • Measuring, monitoring and analysing service frequency, parts replacement, consumables usage and product reliability at the product, service call, resource, contract and account level
  • Responsible for developing the front end of the Service BI Cubes and assisting with their ongoing development including the provision of details on the data required and what data transformation will be used as part of the Extraction Transformation Logic (ETL) process. It will include understanding what dimensions, calculated columns and measures are required

The successful candidate will have a good working knowledge of the Microsoft suite of packages with Advanced Excel (including Power Pivot and Power Query) together with SQL and Power BI. Understanding of statistics used in predictive modelling, data visualizing and modelling, dashboard creation together with experience of service management and remote systems monitoring are also essential.  Excellent interpersonal and communications skills together with strong problem solving skills are prerequisites.

In return, we offer a competitive salary and benefits package and the opportunity to work within a dynamic, open and fast moving environment

If you are interested, and believe you match the above criteria, please apply in writing (quoting current salary) to Lauren Clinch, Human Resources Officer, KYOCERA Document Solutions (U.K.) Limited, Eldon Court, 75-77 London Road, Reading, Berkshire, RG1 5BS or email to lauren.clinch@duk.kyocera.com

Closing date 27th April 2018

No agencies please

Business Development Team Manager Based in Reading

Kyocera Document Solutions UK Ltd, the UK document solutions subsidiary of the multinational Kyocera Corporation, is looking for a Business Development Team Manager

Primary responsibility will be for the management and development of the Business Development team who, in turn are responsible for promoting awareness of the Kyocera product range via targeted telemarketing campaigns and prospecting for new sales opportunities within targeted market sectors.  The individual will also carry their own business development target.

Successful candidates will have previous, proven business development experience within a business to business sales environment and will possess excellent communication skills, be self motivated and tenacious and able to work in a pressurised environment whilst maintaining a good sense of humour. Previous line management experience would be an advantage.

In return, we offer a competitive salary and benefits package and the opportunity to work within a dynamic, open and fast moving environment.

If you are interested in the above role and/or would like further information, please contact Lauren Clinch either by email lauren.clinch@duk.kyocera.com or phone 0118 923 0637

Closing date:  Friday 7th April 2018

No agencies please.
 

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