Unified Communications and Collaboration

Communication is at the core of every business. It enables collaboration among colleagues, aids productivity, and can lead to excellent customer experiences. Making sure your people are equipped with the right tools is key to effective communication.

With the right technology, you can deliver a unified experience – everything your teams need in one place, from voice and video, to file sharing and instant messaging. You can access the apps, services and documents you need, anytime, anywhere and from any device. 

Remote working

Stay connected. Remote and hybrid work is becoming more commonplace. Keeping your people connected to one another, and to stakeholders, is key to maintaining productivity and business continuity. Today’s remote working technologies make it easy for teams to stay productive wherever they are. 

Attract and retain talent by offering employees more flexibility. Boost productivity by keeping team members connected and engaged. Ensure business continuity throughout disruption by being ready to work from anywhere. 

Migration to Cloud

Businesses are moving more and more applications and services to the cloud. Migrate your communications platform into public or private cloud – whatever makes most sense for your organisation. 

Reduce costs by removing the need for ownership and maintenance of expensive hardware. Boost flexibility and scalability with a platform that grows with your business. Drive innovation by automatically taking advantage of new features as they’re added to the cloud platform. 

Customer experience

Today’s customers are demanding better service than ever before. Communication spans a range of channels – including phone, email, web chat, social media and face-to-face.  Empower customers to communicate with you on their platform and device of choice, throughout the customer journey. 

Exceed customer expectations by allowing them to engage with you on their terms. Improve performance and effectiveness through the use of analytics and identifying areas for improvement. Achieve business outcomes by increasing customer satisfaction.

UC solutions built for you

We can help you deploy the right combination of technology to support your workforce. With our consultative approach, we work with you to fully understand your business needs and ensure you get the most out of your investment. Our end-to-end managed service means we do all the hard work for you, making sure you stay up and running, optimising performance and handling any support queries. 

Kyocera specialise in the following communication solutions:

• Unified Communications
• Collaboration tools
• Mobility
• SIP Trunks
• Hosted IP telephony
• Contact Centre solutions

Talk to our experts and see how we can help you overcome your business communication challenges today.