KYOCERA Document Solutions
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    Contact Centre Solutions

    Seamlessly integrate with existing systems and channels – and can be tailored to your requirements.
    Contact Centre Solutions

    Everything you need to deliver world-class customer experiences with an all-in-one, simple contact centre solution.

    Providing a great customer service experience plays an enormous role in securing repeat business.

    Choice, simplicity and speed all play a part in preventing frustration before your customer even reaches an agent. Once they’re connected, your agent needs a tool that helps them meet customer’s needs as clearly, quickly and effectively as possible.

    Our solution empowers customers to interact with you on their preferred channel and device. At the same time, we improve your agents productivity by streamlining their applications.

    Speak to a Contact Centre expert Speak to a Contact Centre expert

    Our cloud-based contact centre solution can be securely accessed anywhere and, on any device, whilst also providing your teams with the metrics they need to identify and implement improvements to your customer experience.
    Improve productivity

    Through an agent platform that allows them to handle multiple interactions simultaneously.

    Simplify management

    By managing users without IT involvement, reducing deployment time from days to minutes.

    Increase agent efficiency

    Agents and supervisors are able to connect from anywhere, increasing the quality of customer care.

    Low cost

    Solutions that are easy to deploy, use and manage, with limited long-term costs and additional expenses.

    An all-in-one interaction management system

    Virtual contact centres and customer service agents on different sites are able to act as a single unit.

    Seamless integration

    Integrate seamlessly with existing systems using REST APIs and easily add non-traditional channels.

    Other Collaboration solutions

    • Microsoft Teams

      Microsoft Teams

      The perfect solution for enterprise and small to mid-size businesses looking to seamlessly collaborate.

    • UCaaS

      UCaaS

      UCaaS blends internet-based voice and messaging into a communications platform providing you with the collaboration tools to work anywhere.

    • Microsoft 365 Business

      Microsoft 365 Business

      Microsoft 365 Business Premium is a complete, intelligent solution that combines Office 365, Windows 10 and Enterprise Mobility + Security.

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