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Data Analytics and Business Intelligence

Integrate and unify all company data into organised and intelligent visualisations.
Data analytics and business intelligence

A solution that allows businesses to analyse data from different sources in real-time, creating interactive reports to provide actionable insights that drive results.

Reduce the amount of time spent wrangling data for answers, and allow your business the time to discover and unlock value in any data. Unify your data across the full range of sources to get a single view of business in real-time to better engage and retain customers.

Drive performance

Both inside and outside the contact centre

Comprehensive

Integrate any data source or structure anywhere

Usable

Collaborate and share data to drive better decision-making across the business

Streamline

Pre-built integrations offer a shorter time to value, allowing you to maintain data accuracy, consistency and security

Simple

Automated data collection, pre-built reports, intuitive ad-hoc reporting, with no data scientist required

Accuracy

Share timely and accurate information, and make data-driven decisions without relying on specialised skills

Businesses create a huge amount of data – no matter their size.

Accessing and analysing this data is an ongoing problem for many organisations, which has only been compounded by new hybrid working patterns.

The lack of integrated business intelligence and insights tools in one platform causes problems for many businesses, who then have to make decisions based on opinions instead of the hard data facts.

Making sense of the volume and variety of available data is tricky. The lack of real-time insights creates a lack of business agility. And we know there is a high backlog of reporting requests, especially post pandemic, which creates a significant amount of manual effort to update.

Other Content Management services

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    Streamline content storage & management processes, allowing information to be securely integrated.

  • Document Management

    Cloud-based, allowing access to your employees’ to find the file they need, from wherever they are.

  • Capture and Digitisation

    Put data at the heart of optimising your business’s processes, helping digital transformation.

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