Kyocera Managed Services

Internal IT teams are under pressure to support an increasing number of digital transformation programs, these are becoming increasingly difficult to do in-house, especially with limited resources and a shortage of specialist skills. Instead, businesses are choosing to outsource to a managed service provider (MSP).

Outsourcing to a managed service provider (MSP) like Kyocera enables you to accelerate business transformation, whilst also reducing costs and improving the quality of service and support you can offer your teams, no matter where they are based.

With Microsoft solutions such as Teams, Microsoft 365, and Azure being so fundamental to supporting a more flexible and resilient working environment, organisations need a provider who is not only an expert in Microsoft but also in cloud to support your future journey.

How Kyocera can help your organisation

Kyocera take a unique business analyst-led approach to understanding the real IT challenges faced by your organisation and the impact these are having on your business goals, such as lost sales or downtime

This approach, managed entirely by our in-house team of experts, helps you better understand how your business is using IT, how it’s being supported, and where the potential issues lie. From this, we are then able to recommend the right managed support services, ensuring better alignment between IT and business goals.

As your virtual IT support team, all your users will be supported 24x7, even at weekends and out-of-hours. Our experts supplement your IT operations to support wherever your business is going next, like moving to Microsoft Azure, as well as supplying the resource, skills, and expertise to manage aging technology to avoid disrupting business-asusual services.

• Delivering exceptional user experiences with consistent service levels, response times, and service quality assurance, all in a secure and compliant manner.
  
  
• Reduce risk with greater resilience and business continuity; through our monitoring services we improve visibility.
  
  
• Increase efficiencies and reduce costs. Free up resource to invest in future transformation projects and improve bottom line.

The business benefits of Kyocera Managed Services

Kyocera help you grow and scale your business, providing the expertise and resource to manage the complexity of digital transformation and adopt innovation to get ahead of the game.

By becoming your IT department, Kyocera can manage everything for you or act as an extension to your existing team with 24x7 IT Infrastructure Library (ITIL) service desk, 24x7 network operation centre (NOC), remote monitoring, incident management, and on-site support.

Customer benefits:

• Plug talent gaps in internal teams
• Access the skills to take on new technology and support transformation projects such as
• Microsoft 365 migration, increasing competitive advantage and reducing the risk of shadow IT 
• Support legacy platforms without having to invest in training in-house staff
• Ensure systems uptime, availability, and data security are well managed 
• Reduce IT recruitment and training costs

We help you reduce risk, creating a more resilient and agile organisation capable of supporting your staff, no matter where they are working from.

Kyocera Managed Services is just one of the end-to-end services we offer across ICT, Content Services (process transformation) and UC (telephony, collaboration and mobile), taking the management challenges away so you can focus on what you do best. 

For more information email salesenquries@duk.kyocera.com or fill in the form below: