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    PSTI compliance

    The catalyst for trust in product security.
    The PSTI bill

    New UK legislation comes into force on 29th of April 2024. The Product Security and Telecommunications Infrastructure (PSTI) regulations are long overdue and will enable buyers to make informed choices. 

    The aim is to protect UK businesses and citizens from cyber threats posed by poorly secured consumer IoT connectable products used in homes and the workplace, this includes Kyocera's A4 printers and MFPs.

    PSTI covers consumer connectable products such as IoT or smart devices in the UK. 

    • Manufacturers will have to comply with PSTI’s security standards to ensure that the internet or network connectable products they supply are secure by design and build. 
    • All businesses involved in the supply chain of these devices will need to comply with the PSTI regulations to ensure only compliant products are released to market. 
    • This includes products that are sold or made available in the market as part of a solution or service, such as a Managed Print Service contract.

    What are the PSTI requirements?

    The new regulations provide a set of security measures to ensure consumer connectable devices are more secure to help tackle the ongoing threats of cybercrime:

    • The requirements

    Default passwords are banned

    Weak passwords like ‘Admin 123’ that can be guessed or easily compromised are banned. Compliant products must have a unique password to be legally sold or made available as part of a service in the UK. This applies to both new and refurbished products placed on the market and devices made available as part of a solution or service, such as a Managed Print Service.

    Improved reporting of security issues

    The regulations force manufacturers to take responsibility to maintain the products they sell by requiring them to publish a Vulnerability Disclosure Policy. Manufacturers will need to identify and flag any product security vulnerabilities and provide a mechanism for third parties to report identified risks.

    Security update period transparency

    The regulations require the minimum length of time that products will be supported with security updates to be published. This will help inform purchasing decisions.

    Statement of compliance

    All products made available to the market must be accompanied by a statement of compliance. 

    What does it mean for customers?

    Ultimately PSTI will give customers confidence and help them make informed purchasing decisions. The regulations are a force for good and long overdue. Products are already highly regulated to ensure they do not cause physical harm from overheating, or electrical interference. Now connectable devices will need to protect consumers from cyber harm, including loss of privacy and personal data.

    What’s in the box

    • All Kyocera’s A4 printers and MFPs with ship with a Statement of Compliance and a unique password in the box.
    • Packaging will be clearly marked making it easy to identify PSTI compliant products.
    Password reset
    Password reset

    Need to reset your device password? Contact our support team support@duk.kyocera.com

    Report a vulnerability
    Report a vulnerability

    Click here for more information around our Vulnerability Disclosure Policy (VDP).

    PSTI compliant devices
    PSTI compliant devices

    Kyocera's A4 ECOSYS & TASKalfa devices are PSTI compliant as standard. Find your device here:

    Kyocera devices covered

    Kyocera shall, as standard, support all in-scope devices for period of no less than three years from the point the relevant model was first made available in the UK.

    These support periods are reviewed on a continual basis and extended where it is deemed prudent to do so, for the benefit of the consumer.

    At no point shall the support periods advertised on this webpage be reduced, therefore not complying with the PSTI legislation. 

    Please refer to the in-scope models and applicable support periods outlined below:

    ECOSYS M5526cdn

    • Date of first availability in the UK: Nov-16
    • End of support date: 31st Dec 2024

    ECOSYS M5526cdw

    • Date of first availability in the UK: Nov-16
    • End of support date: 31st Dec 2024

    ECOSYS MA2100cfx

    • Date of first availability in the UK: Mar-22.  
    • End of support date: 31st March 2025

    ECOSYS P5021cdn

    • Date of first availability in the UK: Nov-16
    • End of support date: 31st Dec 2024

    ECOSYS P5026cdn

    • Date of first availability in the UK: Nov-16
    • End of support date: 31st Dec 2024

    ECOSYS PA4500x

    • Date of first availability in the UK: Jan-23
    • End of support date: 31st Jan 2026

    ECOSYS PA5500x

    • Date of first availability in the UK: Jan-23
    • End of support date: 31st Jan 2026

    ECOSYS M2040dn

    • Date of first availability in the UK: Nov-16
    • End of support date: 31st Dec 2024

    ECOSYS M2540dn

    • Date of first availability in the UK: Nov-16
    • End of support date: 31st Dec 2024

    ECOSYS M2640idw

    • Date of first availability in the UK: Nov-16
    • End of support date: 31st Dec 2024

    ECOSYS P2040dn

    • Date of first availability in the UK: Dec-16
    • End of support date: 31st Dec 2024

    ECOSYS P2235dn

    • Date of first availability in the UK: Dec-16
    • End of support date: 31st Dec 2024

    ECOSYS MA3500cifx

    • Date of first availability in the UK: Jul-23
    • End of support date: 31st July 2026

    ECOSYS MA4000cifx

    • Date of first availability in the UK: Jul-23
    • End of support date: 31st July 2026

    ECOSYS PA3500cx

    • Date of first availability in the UK: Jul-23
    • End of support date: 31st July 2026

    TASKalfa MA3500ci

    • Date of first availability in the UK: Jul-23
    • End of support date: 31st July 2026

    ECOSYS MA4500fx

    • Date of first availability in the UK: Mar-23
    • End of support date: 31st March 2026

    ECOSYS MA4500ix

    • Date of first availability in the UK: Mar-23
    • End of support date: 31st March 2026

    ECOSYS MA4500ifx

    • Date of first availability in the UK: Mar-23
    • End of support date: 31st March 2026

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