Reading, UK: Kyocera, has today launched a new solution called Kyocera Data Centre Management. This latest offering is one of several new solutions spanning ICT, Unified Communications and Content Services.
Kyocera’s Data Centre Management solution offers a range of onsite and remote services that go beyond break-fix, including proactive monitoring and maintenance, asset lifecycle, and warranty management. The service is provided irrespective of which hardware vendors a customer may have bought from or what care plans they may have in place. Kyocera’s new solutions is able to take care of it all, with one bill and a single point of contact.
Kyocera CEO Rod Tonna-Barthet comments “Our business-focussed, cloud-first approach means we are perfectly placed to guide customers on what’s best for their business, helping them sweat existing assets whilst making the right decision for future investments as they progress their journey to hybrid cloud, including understanding the best placements for all their different workloads and applications to deliver the right business outcomes.”
Tonna-Barthet continues “We take a unique business analyst-led approach to understanding a customer’s current state, for example identifying which workloads and applications to keep in their data centre and which to move to the cloud, and then ensure they are safely and proactively maintained. This approach, managed entirely by our in-house team of experts, helps customers better understand how their business is using IT, how it’s being supported, and where the potential issues lie. From this, we are then able to recommend the right data centre services, ensuring better alignment between IT and business goals.”
Kyocera’s Data Centre Management service covers a broad range of areas including:
- Proactive maintenance and monitoring of hardware assets, onsite and remotely, predicting failures before they happen, and minimising any unscheduled downtime
- 24/7/365 help desk run by our experienced and highly trained data centre experts
- Ongoing management of hardware vendor’s care packs and warranties
- Asset lifecycle management
- Firmware management
- Third party contract management
- Data centre relocation or moving of assets
- All supported by our highly trained and experienced field engineers
For more information, visit: https://www.kyoceradocumentsolutions.co.uk/en/content-services/solutions/cloud-services/kyocera-data-centre-management.html
