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Unified Communications and Collaboration

Work smarter. Boost productivity. Enhance customer experience.
Using mobile phone in cafe

Communication is at the core of every business. It enables collaboration among colleagues, aids productivity, and can lead to excellent customer experiences. Making sure your people are equipped with the right tools is key to effective communication.

With the right technology, you can deliver a unified experience – everything your teams need in one place, from voice and video, to file sharing and instant messaging. You can access the apps, services and documents you need, anytime, anywhere and from any device. 

Strengthen connections

Empower your team to collaborate, innovate and serve customers better than ever before with the right tools. Whatever your business need is for a unified communications solution – we can help.

  • Woman using mobile phone

    Work smarter.

    A single, unified communications platform that can be accessed anywhere, on any device. Collaborate using the same set of tools with a consistent look and feel, in the office, at home or on the go. Simplify IT by reducing dependencies on numerous external OTT applications.

    Woman using mobile phone
    Work smarter.

    Drive agility by enabling people to work from wherever they need to.

  • people using tablet computer

    Boost productivity.

    Make it easy for your team to stay productive wherever they are. Spend less time switching between applications and interfaces to get the job done. Enable employees to engage in productive communication with a single application for everything from voice and video, to file sharing and instant messaging. 

    people using tablet computer
    Boost productivity.

    Deliver projects faster by supporting your teams to work collaboratively.

  • Person using phone and laptop

    Enhance customer experience.

    Empower your customers to engage with you on their platform and device of choice, throughout the customer journey. Provide agents with the right tools to make informed decisions and provide prompt service. Tackle any customer engagement challenges that come your way with a flexible, scalable solution. 

    Person using phone and laptop
    Enhance customer experience.

    Deliver exceptional experiences by understanding your customers better and being accessible across multiple channels.

Remote working

Stay connected. Remote and hybrid work is becoming more commonplace. Keeping your people connected to one another, and to stakeholders, is key to maintaining productivity and business continuity. Today’s remote working technologies make it easy for teams to stay productive wherever they are. 

Attract and retain talent by offering employees more flexibility. Boost productivity by keeping team members connected and engaged. Ensure business continuity throughout disruption by being ready to work from anywhere. 

Migration to Cloud

Businesses are moving more and more applications and services to the cloud. Migrate your communications platform into public or private cloud – whatever makes most sense for your organisation. 

Reduce costs by removing the need for ownership and maintenance of expensive hardware. Boost flexibility and scalability with a platform that grows with your business. Drive innovation by automatically taking advantage of new features as they’re added to the cloud platform. 

Customer experience

Today’s customers are demanding better service than ever before. Communication spans a range of channels – including phone, email, web chat, social media and face-to-face.  Empower customers to communicate with you on their platform and device of choice, throughout the customer journey. 

Exceed customer expectations by allowing them to engage with you on their terms. Improve performance and effectiveness through the use of analytics and identifying areas for improvement. Achieve business outcomes by increasing customer satisfaction.

UC solutions built for you

We can help you deploy the right combination of technology to support your workforce. With our consultative approach, we work with you to fully understand your business needs and ensure you get the most out of your investment. Our end-to-end managed service means we do all the hard work for you, making sure you stay up and running, optimising performance and handling any support queries. 

Kyocera specialise in the following communication solutions:

  • Unified Communications
  • Collaboration tools
  • Mobility
  • SIP Trunks
  • Hosted IP telephony
  • Contact Centre solutions

Talk to our experts and see how we can help you overcome your business communication challenges today.

Unified Communications Brochure

  • UC brochure (unified-comms-brochure.pdf)
    • 808 KB
    • PDF
  • Contact Centre Solutions

    Transform customer journeys into powerful omni-channel experiences.

  • Kyocera Direct Connect - Communicate & collaborate

    Integrating traditional telephony and unified communications systems with Microsoft Teams.

Want to know more about our communication solutions?

Our UC and solutions team are here to help you with any queries about Kyocera products, solutions and services.

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