Please enter your username or email. We’ll send you an email with instructions on how to reset your password. If you have forgotten your username, did not receive the email to reset your password or need help, contact our support team.
If you have entered a correct email from our database, we will respond in 24 hours.
You can request a new account by submitting your details to your local sales centre. Upon approval, we will email you a temporary password.
Click on the link below to sign into Kyocera Connect which will take you to Account Services.
PUPs or Potentially Unwanted Program alerts are sent from security
software highlighting programs or files on a system that could display unwanted ads, change browser settings without consent and generally behave in an antisocial way.
Our Cyber team has received PUPs from several customer environments
recently. Sharing these incidents demonstrates the value a Managed Security Service Provider (MSSP) like Kyocera Cyber will offer to customers in their care.
The Kyocera Cyber team use advisories to address incidents quickly
and help prevent malware and other vulnerabilities being exploited.
Additionally, we use alerts, including PUPs, to make customers aware of
weaknesses or bad actors within their organisation so remedial action can be taken or enhanced training programs set-up to strengthen their human layer of defence.
An alert was received on behalf of a customer for torrenting software.
CrowdStrike’s falcon agent blocked and quarantined the file. Meanwhile our analysts got to work identifying thousands of unexpected media files across their network endpoints which had downloaded within the past month.
The Kyocera Cyber Team reported the incident to the customer’s IT team for review and remediation.
In a second incident involving a different customer, the Kyocera Cyber team received an advisory highlighting the downloading of explicit content. The offending files were removed, and the incident reported to the customer for internal investigation.
Typically, customers conduct their own investigation following an incident to determine necessary remediation or any internal disciplinary action if applicable.