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For a while, adding new digital tools felt like the right move, with each tool promising to solve a specific issue. But over time, businesses ended up with a long list of vendors, disconnected platforms, and nothing working smoothly. Tasks that should be simple become complicated and instead of speeding up work, things start to slow down again. Therefore it’s no surprise that 73% of organisations have experienced a business disruption due to poor IT infrastructure.
The way businesses are set up often lead to higher costs with many paying for multiple tools, as well as juggling numerous contracts. Staff are also being trained on different systems, and when something inevitably goes wrong, no one knows who is responsible, creating a lot of stress and confusion. More tools don’t always mean better results, sometimes they just add noise. So, what’s the solution?
One way to fix the issue is by reducing the number of technology providers a business uses, which is often know as vendor consolidation. Simply, a business will use fewer tools, but use them better. When systems are more integrated, workflows improve. Teams can move faster and data is easier to access. Support is also simpler and most importantly, people spendless time switching between platforms and instead spend more time doing their work.
Fewer vendors also make it easier to plan for the long term, meaning organisations are not constantly reacting to the next tool or trend, instead they can build a strategy that fits their business and stick to it.
Investing in the right consultant can help organisation pause and look at the full picture. They don’t just look at which tools a business is using, but they also understand how a business operates day to day, answering questions like what works and how to address the challenges they may have.
Take Kyodo Consulting, from Kyocera Document Solutions UK, for example. They work with organisations to figure out these exact questions. They help companies step back, focus on the real problems, and build a plan that makes sense. They’re not pushing a product, instead they’re helping businesses get clarity. The right consultant isn’t trying to help sell more products, instead they’re focused on helping a business use what they already have.
Digital transformation doesn't have to feel like an endless run. Organisations don’t need to chase every new platform or trend just to keep up. What most organisations need is a simpler setup, a smaller list of vendors, and a clearer sense of direction. When organisations stop stacking tool on top of tool, and instead focus on how everything works together, things start to change. Work becomes smoother, teams feel more in control, and businesses are in a much better place to grow, without burning out.
This blog was featured as a full-length byline in the May issue OPI Magazine, which you can read here.