Use of Cookies

What are Cookies?

Many of the websites that you visit place small text files on your computer. This enables the website to recognise your computer each time you visit. We call these text files ‘Cookies’.

We have three types of Cookies:

Type 1: Essential Cookies

 We use these Cookies because they are essential for saving settings or preferences during your visit or until your next visit to the website. Without these Cookies, it could be difficult for you to use this website. For example, our JSESSION Cookie makes it possible for you to compare our products during your visit.

Were this website to contain a log-in function, an authentication Cookie would be placed on your computer to identify you once you have logged in.

Were this website to contain an embedded video, a session Cookie would be placed on your computer for a multimedia player. This Cookie is needed to play video or audio content.

Social plug-in modules

Many social networks have developed ‘social plug-in modules’, which website operators can integrate into their websites. This allows the users of social networks to share contents that they like with their ‘friends’ (and propose other related functionalities such as publishing comments). Our website may contain one or more of these social plug-in modules. These plug-ins store and access Cookies on the user’s computer, allowing the social networks to identify their members when they interact with these plug-ins.

Please note that these social plug-in modules may also be used by the social networks to provide services that go beyond what is strictly necessary, for example for behavioural advertising. You can check your Cookie settings on your social media platform.

Type 2: Statistical Cookies

This website may use Google Analytics, an analytical service provided by Google Inc., to gather and help analyse information on how you use this website. This will help us to improve your experience when visiting this website.

Examples of the information that we may collect are the various pages that you visited and the date and time that a page was viewed. We will not gather any personally identifiable data.

As Google Inc. is a US company, the information will be transmitted to and stored by Google Inc. on servers in the United States. Google will use this information to monitor the usage of this website, compile reports on website activity for website operators and to provide other services relating to website activity and Internet usage.

Google Inc. may only disclose this information to third parties where required by law, or where such third parties process the information on Google’s behalf.
This website may use CANDDi and/or Sharpspring. These are website forensics tools to gather information on who is using the website, when they are accessing the website, and which pages they are visiting. These helps identify what is working and what is not on our website, which also helps improve your experience on this website. 

This website may use Hotjar. This tool records and heat maps visitors online mouse behaviour in order to understand how you are using our website and any navigation issues you may be having.

This website may use Ruler Analytics. Ruler Analytics records which organisations have gone onto the website and then made a telephone call to one of the phone numbers on this page, whilst registering which digital marketing channel directed the visitor to the web page, such as ‘organic’ or ‘Google AdWords’.

Type 3: Third-party Cookies

Some of our websites use YouTube. YouTube can place Cookies on your device if you watch videos on our website embedded from YouTube. We have no control over these third-party Cookies. Please visit the relevant third-party’s website to find out more about these Cookies and how to manage them.

How long will Cookies be stored?

We will not store Cookies longer than is necessary for the purpose that the Cookie was placed. Most of the Cookies we use are so-called ‘session Cookies’. This means that these Cookies will be deleted once you have closed your browser. Some Cookies may be stored for a longer period, for example when you specifically request that we remember your log-in username, your preferred language settings or other preferences. 

Google Analytics Cookies are stored for up to two years in order to be able to undertake long-term analysis of the use of the website.

CANDDi will store cookies for up to ten years. In reality, users upgrade their browsers (which clears their cookies) within this time.

Sharpspring stores cookies for one year.

Hotjar stored cookies for one year.

Ruler Analytics will store cookies for 90 days.

How to block Cookies

You can block Cookies via your web browser settings. More information on how to change the settings can be found on the website of the web browser that you use. It is also possible to opt-out of Google Analytics. If you wish to do so, please visit the Google Tools website and download and install the appropriate add-on for your web browser. The Google Analytics opt-out add-on is designed to be compatible with Chrome, Internet Explorer, Safari, Firefox and Opera. The website functionality will not be affected by opting out of Google Analytics.

For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/ or for third party cookies, visit http://www.youronlinechoices.com

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