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Managed IT Helpdesk

Let Kyocera's IT experts look after your business, with 24/7 UK support available.
Managed IT Helpdesk

We'll take IT off your plate

All businesses rely on technology, and the opportunities offered to businesses by digital transformation are enormous. But the growing complexity of the IT environment can make managing your IT infrastructure on a daily basis challenging, and stretch limited resources. Outsourcing your day-to-day technical support to an expert ICT managed service provider (MSP) is a great solution to this problem that lets you focus on what really matters to your business: delivering for customers.

Our approach to delivering exceptional tech support

  • We analyse your organisation to understand your unique IT challenges and needs and the cost to your business
  • We design a support package based on this assessment - we can identify other services that would benefit you too
  • We then support your existing day-to-day operations as well as assisting your transformation and development projects, like moving key services to the cloud
  • We deliver virtual UK-based support for your employees 24/7
  • We deliver exceptional user experiences governed by strict SLAs
  • We help your business boost efficiency and cut cost, and free up internal IT resources to focus on growth and transformation
  • We help make your business more resilient through our monitoring and expertise
Kyocera will offer a level of service that best suits you. We can effectively become your IT department, managing everything for you, or act as an extension to your existing team with 24x7 IT Infrastructure Library (ITIL) service desk, 24x7 network operation centre (NOC), remote monitoring, incident management, and on-site support.

Benefits of our managed helpdesk service

  • Plug talent gaps in internal teams
  • Access the skills to take on new technology and support transformation projects such as Microsoft 365 migration
  • Support legacy platforms without having to invest in training in-house staff
  • Ensure systems uptime, availability, and data security are well managed 
  • Reduce IT recruitment and training costs

Reasons to choose Kyocera as your managed IT support provider

Top-class technology

Top class technology

At Kyocera, we're able to draw upon a wealth of expertise within our business and without. We partner with technology leaders like Microsoft, HPE and Crowdstrike to provide cutting-edge solutions to our customers, implemented by our very own UK-based experts. We can also provide 24/7 UK support to our customers so wherever your business is on its transformation journey, we're at your side.


A consultative approach

Over the years, we’ve developed an approach that recognises the uniqueness of each of our customers. Our journey to implementation consists of four stages: Discover, assess, design and deliver. And by adhering to this methodology, we create a bespoke solution that best fits each customer’s needs.

Our approach to business is also shaped deeply by our philosophy. We aim to "do what is right as a human being", and that means doing right by our customers, our staff and the environment.

We are carbon neutral

We are carbon neutral

Kyocera recognise that we all have a part to play in protecting our environment. That's why our UK operations have been carbon offset in partnership with MyClimate - but that's just one of the measures we've taken. We're also striving to produce less waste, plant trees and reduce our overall emissions.

Book a free discovery session

Get in touch with us and we can arrange a free discovery session with you to discuss your businesses needs, circumstances and challenges, and how a managed IT helpdesk solution could help. Whatever the outcome, as a thank you for your time, we'll plant a tree on your behalf via our partnership with PrintReleaf.

More from Kyocera

  • Carbon neutral printers

    Our print devices are designed with the environment in mind, and we're also giving customers the option to carbon offset their new printers.

  • Carbon neutral managed print services

    We can offer customers carbon neutral managed print services with our carbon neutral devices.

  • More IT solutions

    Kyocera offer a wide range of services and solutions beyond print.

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